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Trading with dd health & safety supplies Ltd:

We believe that you deserve exceptional service - something that our family run company has been providing for nearly 35 years. dd health and safety supplies Ltd have been the leading Norfolk supplier of PPE, workwear, first aid equipment and much more. Our showroom in central Norwich displays our extensive range of workwear, safety equipment and first aid supplies and is open to both retail and trade customers alike. Our business is your protection!

Invitation:

We would invite you to visit our showroom here in Norwich where you can see the vast majority of our stock range on display and talk to our friendly qualified staff with the experience to help meet your needs. Conveniently located close to the city centre of Norwich, we have a dedicated parking area to make parking easy during your visit.

What do we supply?

dd health and safety supplies Ltd are a stockist and specialist in three main areas:
  1. Workwear - ddhss stock a huge range of workwear, including hi-viz, corporate clothing, outdoor, cold store, wet weather and many other types of specialist clothing, such as the hugely popular branded products including Snickers, Portwest and Flexitog ranges.
  2. Safety equipment - Helmets, safety boots, respirators, safety eye protection, gloves - the list is extensive - and it's all available straight off the shelf.
  3. Logo service - ddhss have our own embroidery and heat seal machines allowing you to enhance your company image and personalise your corporate workwear.

dd health and safety supplies Ltd specialise in supplying all sizes of companies from sole traders to some of the biggest companies in the UK. For a quote for quantity or if you are in charge of your companies budget and wish to discuss a package, please give us a call and ask for either Brian or Paul.

Local

dd health and safety supplies Ltd offer an unrivalled, personal & professional service to business customers located in and around the Norwich area.

No minimum order value; no hidden charges; free delivery in Norwich - subject to order value; extensive stock holding all add up to an unbeatable service. Our local deliveries are usually carried out on Wednesdays and Fridays using our own transport vehicle and driver.

Our customer visits are conducted by our dedicated Sales Manager, who is personally responsible for handling trade accounts and will carry out demonstrations, fittings & or exchanges if required. We like to do business face-to-face and give you one main point of contact to make your buying process as simple and trouble-free as possible.

National

dd health and safety supplies Ltd can supply you anywhere in the mainland United Kingdom, using our network of carefully selected carriers. Our postal service is backed by the same levels of care & attention afforded to our local customers. ddhss will usually despatch your order on the same or next day of receipt (based on working days Mon-Fri) and use a 24/48hr carrier service. If it's more urgent, just give us a call and we will do all that we can to meet your deadline.

Our Contact details:

dd health and Safety Supplies Ltd
Unit 2 Kingsway
Barker Street
City Trading Estate
Norwich. NR2 4UE
United Kingdom

Phone: (01603) 628891
Fax: (01603) 764882
Email: sales@ddhss.co.uk

Registered in England No: 1354545
VAT Registration Number: 304 8937 47

Opening times:

Our showroom is open: Monday-Friday 8.00am - 5.00pm and Saturday mornings 9.00am to 12.00 noon.
Our phones are manned Monday-Friday 8.00am - 5.00pm and Saturday mornings 9.00am to 12.00 noon.

Shop Online

The ddhss online shop is open 24 hours a day, 7 days a week. Incoming orders are processed with the same priority as those received by phone, fax, email or post.

Website Key Benefits
  • The website allows you to order at your convenience irrespective of our normal business hours.
  • Save money in our changing Special offers section featured on the homepage.
  • Add embroidery and printing details to your workwear requirements.
  • Loads of detailed product information making product selection much easier.
  • Start Buying from ddhss using our Trade Credit Account facility.

If you would like to start trading with ddhss using the Trade Account Facility please contact us and let us know what items you buy regularly. We will do our best to provide you a very competitive quote. Tel 01603 628891

Initially you will need to apply for a Trade Account - you can do that by printing off and returning by post or Fax the application form available to download from the homepage. Fax 01603 764882

Disclaimer:

dd health and safety supplies Ltd cannot accept liability in respect of errors or omissions herein or consequential loss, damage or malfunction arising from reliance on this website. As with all personal protective equipment it is the responsibility of the purchaser to ensure that the product is suitable for the job and meets the required standards and specifications after carrying out a risk assessment. ddhss are not health and safety advisors but do work very closely with manufacturers. Many manufacturers have telephone help lines and site visits may be available in many circumstances. Due to occasional interruptions in supply and specification changes, some products may change without notice. Although every effort has been made to accurately represent our products within this website due to the limitations of visual display and photographic reproduction colours may differ slightly from those shown.

We accept all major credit cards. Your invoice address must match the card's address.

ddhss use a secure Payment service for all orders accepted over the internet. If we need to refund you at any point we will contact you to refund manually, as at no point when you check out on our website do we see your credit card details.

Shipping and Handling

dd health and safety supplies Ltd primarily deliver to U.K mainland. Deliveries to areas outside of UK mainland including some parts of the Scottish Highlands and Northern Ireland are subject to quotation.

All orders over £100.00 GBP excluding VAT are despatched F.O.C; all orders under £100.00 GBP excluding VAT will be subject to £8.00 GBP postage and packing.

Delivery Schedule

Most orders are despatched from stock same/next day. dd health and safety supplies Ltd use a 24/48 hour carrier.

Please allow five working days for all deliveries. ddhss do not despatch orders during the weekends or bank holidays. ddhss are usually closed over the Christmas period until the start of January. Non stock items are usually despatched within seven to ten working days.

If you have any special instructions or require goods urgently please contact one of our sales advisors.

Back Orders

If your item is not in stock, we will back order it for you. We will endeavour to contact you if we have a stock shortage to give you the option of cancelling or accepting a suitable alternative.

Tax Charges

All goods are subject to VAT at the Standard Current Rate.

Some products such as safety boots, helmets and children's clothing are zero VAT rated if they are purchased for an individuals own use. ddhss will contact you if any VAT adjustment is required before despatch of order.

Credit Card Security

dd health and safety supplies Ltd processes secure online payments through PayPal who comply with the highest level of the Payment Card Industry Data Security Standard (PCIDSS).

Their anti-fraud solutions operate around the clock on the PayPal platform, calculating the risks associated with every transaction. In addition to our automated fraud solutions, 3D Secure (Verified by Visa and MasterCard Secure Code) is integrated with their hosted payment solutions and is easily added to API integration. An added safe-guard is VYC, Verify Your Customer, which can verify a customers detail in less than 2 seconds.

Guarantee

Any agreed faulty goods will be replaced at ddhss cost.

Returns Policy

Faulty Goods

In the unlikely event of you receiving faulty goods, please return them to ddhss. Please note any agreed faulty goods will be credited (or replaced) in full - including your return postage costs if applicable.

Please note that if you are a business in Norwich you can call us to arrange a viewing of the faulty item - if agreed faulty we will replace or credit with no additional charges.

Sizing Problems

Please return products that do not fit in their original packaging. For items that do not fit correctly it will be your responsibility to return the garment to ddhss. dd health and safety supplies Ltd will charge our postage costs for returning the correct fitting garments.

If you are local to Norwich you can bring your item back to the showroom for inspection or exchange.

Size exchanges are done FOC for account customers in the Norwich area.

Reaching Us

If you need to reach us, please email us on sales@ddhss.co.uk, alternatively, you can call on:

  • (01603) 628891
  • (International +44 (01603) 628891
  • or fax us on (01603) 764882 (International +44 (01603) 764882

Or write to us at:

dd health and Safety Supplies Ltd
Unit 2 Kingsway
Barker Street
City Trading Estate
Norwich. NR2 4UE
United Kingdom

Privacy Policy

dd health and safety supplies Ltd do not disclose buyers information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item; to store delivery addresses if the address book is used; and to store your details if you select the 'Remember Me' Option.

Remittance Terms

For account holders our terms are strictly 30 days net.